FREQUENTLY ASKED QUESTIONS
Have a Question? We Have Answers!
I don’t offer an independent repair service at this time. Small repairs may be accommodated in conjunction with bespoke, custom or remodelling services.
I work in precious metals in including gold, platinum and silver.
My workshop is not equipped to repair or make costume jewellery.
Yes, I love to incorporate sentimental pieces into new projects.
There are some exceptions which are assessed on a case by case basis.
A a rule I don’t re-use white gold or platinum. I can re-use your yellow gold if the material will remelt to a high-quality workable bar.
Any metal that isn’t able to be re-melted and reused is sent to the refiners and the metal return credit goes straight back to you.
I can include your gemstones into the new design.
As your metal and stones may contain undetectable flaws, I can only guarantee the quality of jewellery I make from materials that I have sourced. This will be explained further at our consultation.
I don’t purchase pre-owned jewellery or materials. It is my minimum standard practice to provide every client with the highest quality materials from trusted sources. No custom piece is ever made from another client’s pre-owned jewellery.
You can sell your jewellery through one of the many online estate auction websites, Perth Mint or Facebook Marketplace.
I have an extensive network of metal and gemstone suppliers both nationally and internationally and am committed to sourcing the highest quality materials for my clients.
My workshop isn’t equipped to provide the specific services that a dedicated memorial jewellery business can provide. An online search for “memorial jewellery” or “keepsake jewellery” will connect you with a jeweller to suit your needs.
